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| Q: Do ZIP codes
change? How frequent is the database updated? |
| A: Yes,
ZIP Codes are in a state of constant change. Therefore,
our database is being updated every month. In average,
we update 5%-10% of ZIP codes in the monthly update. |
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Q: I do not
know which database I need to order. Can I get a
demo version first?
A:
Yes, demo version of database is available for immediate
download. It is free for evaluation purpose. If
you need more data for evaluation, you can request
it through the online form. We will send the sample
database to your mailbox directly. |
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Q: Once I
have your data in my database, can I search with
a city name to get the ZIP Code?
A:
Yes, the data is designed for database, you’ll
easily be able to search by any column – be
it city, state, county, etc. |
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Q:
Do zip codes cross county lines? Do you include
all counties for a zip code?
A:
Zip codes cross county lines on occasion. When it
does, we include the primary county or that zip
code based on the total number of address.
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Q:
What is latitude and longitude used for?
A:
Latitude and longitude is being used to calculate
the distance between one ZIP/Postal code and another.
Latitude and Longitude is primarily used for dealer
locators: for finding the nearest store or dealer
to your ZIP/Postal code. It is also used for finding
all the ZIP/Postal codes within a certain radius.
Please visit to Developers sections to download
the distance formula. |
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Q:
What is a APO/FPO address?
A:
APO (Army Post Office) or FPO (Fleet Post Office)
address is a military designated address mail to
be delivered to overseas locations at domestic rates.
Instead of a city and state, these addresses use
along with "AE" (mail going to Europe,
the Middle East, Africa, and portions of Canada),
"AP" (the Pacific) and "AA"
(for the Americas and portions of Canada). Therefore,
the bottom line of overseas military addresses is:
APO or FPO; followed by AE, AP, or AA; and then
the ZIP Code. |
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Q:
What is a Centroid?
A:
A Centroid is a center point. We use centroids to
get the longitude and latitude of zip codes. It
is a population based location to identify the most
populated area. |
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Q:
Do you provide unique latitude and longitude for
Canada postal codes despite within same FSA?
A: Yes.
We provide unique street level latitude and longitude
for Canada postal codes despite within the same
FSA. Each Canada postal code consists of unique
latitude and longitude. |
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Q: What is
the CITY_TYPE field in United States ZIP code database?
A:
This field indicates the type of locale in field
CITY_ALIAS_NAME. Refer to table for all city types. |
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| CODE |
DESCRIPTION |
A |
Airport Mail Facility (AMF) |
B |
Branch |
C |
Community Post Office (CPO) |
D |
Area Distribution Center (ASC) |
E |
Sectional Center Facility (SCF) |
F |
Delivery Distribution Center (DDC) |
G |
General Mailing Facility (GMF) |
K |
Bulk Mail Center (BMC) |
M |
Money Order Unit |
N |
Non Postal Community Name |
P |
Post Office |
S |
Station |
U |
Urbanization |
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Q:
What format does the database files come in?
A:
All databases come in comma-delimited ASCII (CSV),
Microsoft® Access (MDB), Microsoft® Excel
(XLS) and dBASE IV (DBF). If you are looking for
other formats, please feel free to contact us. |
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Q:
What is the database file layout?
A:
You can download the complete database file layout
in PDF format from the product Web page. It is known
as database specification. |
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Q: Can I
use your data in a store locator?
A:
Yes, Premium Edition of database consists of latitude
and longitude fields. You can use these fields to
calculate the distance between different US ZIP
codes, Canada Postal Codes and Mexico Postal Codes. |
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Q: Why some
ZIP codes only have 3 or 4 digits in my Excel Spreadsheet?
A:
Many ZIP codes start with 0 or 00. They do appear
correctly in our database. But if you import them
into another program as numbers rather than as text
strings, your program may not display any leading
zeros. Import them as text strings instead. If you're
viewing them in Excel, format your zip code field
as '00000' in order to see all five characters. |
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Q: How are
your products licensed?
A:
We provide two types of license, which are corporate
license and redistribution license. Corporate license
can be used by all people within a company or organization
whereas redistribution license is required when
you plan to redistribute the data with an application
to another organization. |
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Q: Can I
use the database after the subscription period is
up?
A:
Yes, you can use the data after the subscription
period is up. Depending on the data that you have,
it will get inaccurate over time and you’ll
probably want to renew at some point. |
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Q: Can I
redistribute your data with our software?
A: Yes,
but you need to purchase redistribution license
for the database. The license bundled with free
one year database update. We need you to encrypt
the data first before distribute it with the software. |
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Q: How do
I order the database now?
A:
Choose the database edition and subscription option
and click the "Order Now" button. You
will be redirected to a secure order form. Fill
in your order details together with credit card
information. We will send you the download instructions
through email immediately once the transaction has
been approved. |
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Q: What is
the currency used in this Web site?
A:
All prices are quoted in U.S. Dollars, unless otherwise
specifically stated. |
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Q: How is
my purchase appearing on my credit card bill?
A:
ZIPCodeWorld.com contracts credit card processing
to Regsoft.com. Therefore, the credit card payment
will show "Regsoft.com". You will receive
an email reminder 30 days after order completed. |
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Q: There
is some error when I want to download my order process,
what can I do?
A:
Contact our customer support at sales@zipcodeworld.com.
We will see to it you are able to access your purchase. |
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Q: How do
I download the database?
A:
After your order has been processed, we will e-mail
the instructions to you for downloading the Full
Version. You can have unlimited download a long
as the subscription period is still valid. |
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Q: What can
I expect in my yearly subscription?
A:
If you ordered the yearly subscription, you can
have unlimited download in one year. It is equal
to a total of 12 monthly updates. The database will
be released by the first business week of the calendar
month. |
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Q: What is
the monthly update looks like?
A:
The monthly update is a complete database like the
first download. You can drop the old database and
use the new one immediately. We do not provide incremental
update. |
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Q: What is
my password?
A:
The download password is available inside the instruction
we have emailed you. Please check your mailbox after
purchased. If your order has been approved but do
not receive any email after 10 minutes, please email
us at sales@zipcodeworld.com. |
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Q: Can I
get the maps in different types of colors?
A:
No, currently we don’t have any option to
choose the colors of map. All maps are coming in
standard colors. |
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Q:
What format does the maps come in and what is the
approximately file size?
A:
The map is in PDF format in different size depends
to the State from 1MB to 10MB. |
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Q: How frequent
is the map updated?
A:
We update the map once a month. You need to purchase
the map again for the update. |
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Q: Can I redistribute
your maps with my software?
A:
No. The digital is for your own use within your
organization. |
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Q: How do
I download your products?
A:
Once we verified your order, we will forward
the map to your email address within 48 hours. For
ZIP code maps of 52 states, it will be shipped in
the form of CD-ROM. |
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Q: What format
do you use for your download files?
A:
Our maps products are in the form of PDF format. |
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Q:
I didn't receive my purchase order from my e-mail.
What shall I do?
A:
Contact our customer support at sales@ip2location.com. |
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Q:
Your map file appears corrupt, what can I do?
A:
This is a difficult question. Our general policy
is to review the file, make corrections as appropriate,
and supply you a copy of the corrected file. |
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